Retail & Creative Content Associate, Part-time/Full-time

Location: Cambridge 02140/Brookline 02446

Job Type: Part-time/Full-time

Schedule: 15-20h per week/40h per week, must be able to work weekends and throughout the holiday season

Pay: $20-25/h

Glass Ripples is a thoughtfully curated home goods and gift shop featuring work by artists and designers from around the world. We believe shopping should feel inspiring, welcoming, and full of discovery.

We're looking for a warm, creative, and detail-oriented Retail & Creative Content Associate to join our growing team. As a small business, every team member plays an important role in creating a beautiful customer experience while helping the shop run smoothly behind the scenes.

What You'll Do

Retail

• Deliver warm, thoughtful customer service and create a welcoming shopping experience.
• Help customers discover products and make recommendations when needed.
• Process sales using POS systems.
• Beautifully gift wrap purchases with care and attention to detail.
• Assist with inventory counts and maintain inventory accuracy.
• Help keep the shop clean, organized, and running smoothly.

Visual Merchandising

• Maintain beautiful product displays and a well-merchandised sales floor.
• Restock products and keep the shop organized and visually inspiring.
• Assist with seasonal displays, new product launches, merchandising projects and events.

Creative Content

• Create Instagram Reels, Stories, Photos or other short-form content on a weekly basis.
• Contribute creative ideas for social media and brand storytelling.

Store Operations

• Support the Assistant Manager with the day-to-day operations of the shop.
• Receive, unpack, organize, and merchandise incoming inventory.
• Pick, pack, and ship online orders.
• Pitch in wherever needed to support the team.

Who We're Looking For

We're looking for someone who is excited to grow alongside our business, contribute ideas, and become a long-term part of our team.

Our ideal candidate:

• Is passionate about creating engaging content for social media. 
• Has a strong eye for styling, photography, composition, and visual storytelling.
• Has prior experience in retail, sales, or customer service.
• Loves art, design, home goods, and beautiful, thoughtfully designed objects and spaces.
• Is detail-oriented and takes pride in doing things well.
• Is able to gift wrap beautifully and believes presentation matters.
• Has great communication, interpersonal and customer service skills.
• Can work both independently and as part of a small team.
• Can lift boxes up to 40 lbs and remain on their feet throughout a shift.
• Must be available to work weekends and throughout the holiday season.
• Has proficiency in shopify systems (preferred not required). 

What We Offer

• Competitive hourly pay
• Employee discount
• Paid time off
• Health insurance reimbursement benefit for eligible full-time employees
• A beautiful, artist-focused retail environment
• A supportive and creative work environment
• Opportunities for growth as Glass Ripples continues to grow

To Apply

Please email your resume, your portfolio and/or Instagram, or creative works examples to info@glassripples.com